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Frequently Asked Questions -
Registered Address, Phone/Fax Services

Q. Do you provide company address and communication facilities?
A. Yes, we can provide the following services:

• Company registered address service
• Dedicated phone and fax number service

Q. Do we need a local address for our Singapore company?
A. Yes, each Singapore company must have a local registered address in Singapore. Our address service allows you to use our address as the registered address for your company.  The Company Registered Address must always be an effective address for delivering documents to the company and its Directors/Shareholders.

We will handle your company mail as per your instructions. You can either pickup mail from our office or we can send it to you at your expense.

Any change in the company's registered address must be notified to Accounting and Corporate Regulatory Authority (ACRA) of Singapore.

Q. How does your phone and fax service work?
A. Our phone and fax service is provided on an annual fee basis. It works as follows:

• Your company will be assigned a dedicated phone and fax numbers.

• A personalized and computerized greeting will be recorded for your company

• Phone calls to your company phone number will be greeted by your company's greeting and either forwarded to a number (as given by you) or to voicemail system.

• The forwarding number can be either a local Singapore number or an overseas number.

• Any voicemail messages received will be emailed to you as a voice attachment.

• Similarly, any fax documents received will be emailed to you as an attachment.

Q. Will there be extra charges for overseas mail and phone forwarding?
A. Yes. For overseas mail forwarding, the courier charges will apply. For overseas phone forwarding, international calling rates (as per telco) will apply. If you need us to forward the assigned phone number to an overseas number, we collect an advance deposit towards international calling charges.